Privacy Policy

This Privacy Policy describes how Makerubi Capital Tours & Travel collects, uses, and protects your personal information. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

  • Personal Information: This includes your name, contact information (email address, phone number, address), passport details, travel preferences, and payment information.
  • Booking Information: Details about your flight bookings, hotel reservations, and other travel arrangements.
  • Website Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and referring URLs.
  • Cookies: We use cookies to enhance your browsing experience and collect information about your preferences.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and manage your bookings.
  • To provide customer support and respond to your inquiries.
  • To personalize your experience on our website.
  • To send you travel-related updates and offers.
  • To improve our website and services.
  • To comply with legal and regulatory requirements.

3. Sharing Your Information

We may share your information with the following parties:

  • Service Providers: Airlines, hotels, and other travel service providers to facilitate your bookings.
  • Payment Processors: To process your payments securely.
  • Legal Authorities: When required by law or to protect our rights.
  • Business Partners: With trusted partners who offer related services, subject to your consent.

We do not sell your personal information to third parties.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Using secure server software (SSL) to encrypt sensitive information.
  • Implementing access controls to limit who can access your data.
  • Regularly monitoring our systems for security vulnerabilities.

However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information, subject to certain exceptions.
  • Opt-Out: You can opt-out of receiving marketing communications from us.

To exercise these rights, please contact us using the information provided below.

6. Cookies

We use cookies to collect information about your browsing behavior. You can control cookies through your browser settings. However, disabling cookies may affect your experience on our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us, and we will take steps to delete the information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on our website, and your continued use of our services after such changes have been posted constitutes your acceptance of the revised policy.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

makerubicapitaltours@gmai.com

+2547413352

Western Heights building, Karuma Road, Nairobi, Kenya